Enable Talent Access Passport
A recruitment platform connecting employers with talented professionals with disabilities, within a broader ecosystem of accessibility resources and inclusive user experiences, sees job-ready professionals facing systemic barriers in hiring — inaccessible systems, repeated and intrusive disclosure of disability, and insufficient accommodations. People must repeatedly share sensitive medical and accessibility information across job applications, services, and institutions. Delivering a prototype of a standardized “access passport,” verified once and shared without exposing the underlying documents.
Back to archive
Define and prototype a multi-sided access passport platform that lets users securely submit and verify their information once, then share only their accessibility requirements — without exposing underlying documents — with employers and other institutions, showing how passport creation, verification, and usage would work in practice.
Framing the Access Passport as a multi-sided platform within disability-inclusive employment workflows, supported by a concise competitive and analog scan, then developing personas for passport holders (individuals with disabilities), verifiers (medical organizations, NGOs, or authorities), and receivers (employers, service providers, institutions), based on provided information and validated through stakeholder discussion. Empathy maps and end-to-end journeys cover passport creation, verification, and sharing, with a focus on friction around privacy, trust, and usability. Experience design and UI/UX prototyping only — no software development, backend or security architecture, integration with real medical, NGO, or employer systems, or production deployment.
High-fidelity web and iPhone prototypes of 25+ screens covering passport creation and profile setup, verification workflows with external organizations, controlled sharing of accessibility requirements with receivers, and multi-sided interactions across users, verifiers, and receivers. Presented in an executive-style walkthrough of the platform concept and positioning, personas and journeys, the prototypes, and key design decisions and recommendations; all artifacts transfer to the company at the end of the engagement.